The new CRM and billing system (NG-BOSS) developed by ITware intends to integrate the domestic and international industry trends and standards fully all along with keeping in mind the expected future business and regulatory changes.
- too complicated systems with too many parts
- need of manual intervention into the processes
- inconsistent data management
- slow and circumstantial market introduction
The changed market conditions – the multi-level and multi-channel service delivery – induce the market participants to a paradigm shift. There is a constant need for development in the areas of customer relationship management and billing to overcome the competition and to maintain their market position.
Our SOA-based system is intend to implement a fully customisable invoicing logic, thus supporting the enhancement of incoming revenues and fitting to the proper processes, reducing the problems caused by manual intervention. Using standard technologies we offer simpler integration solution than the market leader ERP systems, thereby increasing the efficiency of the entire organisation.
- off-the-shelf software and easily customizable
- standard and interoperable SOA solution
- multilayer and modular constructuion
- platform-independent and low-cost
NG-BOSS – Customer, account and service management
NG-BOSS POS – Retail store sales processes
NG-BOSS TARIFF – Tariff plans and service master data
NG-BOSS STOCK – Stock and inventory management
NG-BOSS ASSET -Virtual product management
- NG-BOSS SEC – User and access rights management
- NG-BOSS BILLING – Monthly billing